Our Response

To all of our Valued Partners:

We would like to update you as to the precautions being taken by Express, and our continuing to provide services during these unprecedented times. Our industry as a whole, has decided to consider our service to be essential, so we are operating under the Essential Service Provider classification.

We have enhanced the process and frequency used to clean our furniture before and after each rental. We are paying special attention to touch points such as chairs, drawer handles, hard surfaces, lamp switches, upholstery and mattresses.

We continue to have our delivery teams clean and disinfect our product thoroughly upon arrival with additional focus given to surfaces and high touch areas.

We are taking steps to ensure the welfare of our employees by following (CDC) recommended personal health practices which include instructing employees who feel ill to stay home and consult their healthcare providers.

We are cleaning our facilities frequently with recommended sanitizing products.

As our company responds to COVID-19, the safety and well-being of our customers, employees and partners is always our top priority. We are closely monitoring the recommendations of the World Health Organization (WHO). Our goal is to meet your service needs, while doing our part to take proactive measures to help keep everyone safe.

For the most up to date information regarding COVID-19, please go to the Centers for Disease Control (CDC) Website.

As you can imagine, this situation is ever changing.

Please check back with us for updates.

Updated on: September 1, 2020

Peace of Mind Protection Program

We are now offering several care options as part of our Peace of Mind Protection Program where you can choose from one or all options available. Your residents will be at ease knowing their space is free of germs and viruses.

 

Personal Protection

Our personal protection kit includes several essential items for the safety and comfort of your residents.

 

Sanitization Service

Our sanitization service utilizes a disinfectant applied by our team, leaving each room ready for your resident.

 

Mattress Encasement

The mattress encasement will fully cover the entire mattress creating a completely clean, protected barrier.